Frequently Asked Questions




Contents

Window Views
 Application Questions Fundamentals Window Market Scan Window Analytic Chart Window Realtime News Window Trade Ticker Window Signal Chart Window

Window Views

Q: When is it helpful to leave "Cascade Symbols" unchecked?
Leave "Cascade Symbols" unchecked when you wish to create a new layout in order to view many different stock chart symbols within one new window grouping. If this is selected, every time you type in a stock symbol in the window of a grouping it will automatically change all the windows in your layout to that one symbol in your group. You must leave it unselected in order to view many different stock charts in your layout.

Q: I've opened up a new Analytic Chart window and somehow it took up the whole monitor screen. Now I can't get it to minimize or go away!
Double click on the top right x button and it will minimize, then right click inside the top, in the name area and deselect "Protected" Now you may close the Analytic Chart window.

Q: I cannot close a window such as the Grid Query (the "X" will be gray colored instead of black).
By default all layout windows are 'protected' from being accidentally deleted out of the layout. To close a window in your layout, right click in the title bar of the window you wish to close and uncheck the "Protected" setting by clicking on it. Now your window can be closed by left clicking once on the "X" in the upper right corner of the window. Until you re-enable protection by right clicking in the title bar of any remaining window and clicking "Protected" you will be able to delete other windows in your layout by clicking on the "X" in the upper right corner of each window.

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Application Questions

Q: How much does the software cost and what does it include in the price?
The ClearView™ software is licensed on a monthly basis, with discounts given for pre-paid longer term contracts. Included in the monthly fee is the "Standard" Realtime news package, pre and post market data, as well as Company Fundamentals. Please contact Market ICE at http://www.marketice.com or via e-mail at sales@marketice.com to obtain current pricing information.

Q: How do I find out what version I am using without closing the software program?
When ClearView™ is first started a splash page is displayed showing the version number you are currently running.

Q: How do I make sure I have the latest version of ClearView™?
When ClearView™ is first started it connects with the Market ICE Market Data Server and checks to determine if a software update is available. If an update exists it will automatically be downloaded and installed, ensuring that you are always running the current version.

Q: Can I use ClearView™ with my dial-up internet connection?
While it is possible to connect to the Market Data Server over a dial-up connection, it is strongly discouraged due to the large amount of realtime data being processed by the ClearView™ application. A broadband or faster connection is the minimum supported configuration for use with ClearView™.

Q: Does ClearView™ provide order entry?
Yes. ClearView™ comes bundled with an integrated version of MB Trading's order execution interface. The ClearView component, "MBT Order Execution", requires that users have the MBT Navigator software on their computer as well as either a live or demo MB Trading account. Please visit www.mbtrading.com for more information.

Q: How far back does ClearView™ historical data go?
ClearView™ maintains historical data for a period of one year.

Q: How many symbols does ClearView™ track?
ClearView™ tracks all domestic securities listed on the NYSE, NASDAQ, and AMEX stock exchanges. Currently this number is in excess of 30,000 symbols.

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Fundamentals Window Questions

Q: How do you add a company symbol and its data to the Fundamentals window?
Click on a Symbol in the Market Scan window and drag it to that window (a small white square with a plus sign appears) or left click in the area under where you want to add a company stock add select "Add New Symbol". A blank line will appear where you may type in the symbol under the "Symbol" Column.

Q: How do you Delete a Symbol from the Fundamentals window?
Right click anywhere inside the line the symbol you wish to delete and select "Remove Symbol (name) ". This will remove this company line and its symbol and data in this window.

Q: What information can be viewed or hidden in this grid window?
The following Company information can be viewed or set hidden:
Q: How often is this information updated?
Depending upon the information being displayed, information such as Price, Change, Bid and Ask Size, etc. are updated in real time or as it occurs during the day in the stock market. Other information such as Short Percentage is updated monthly or on another time frame basis when a change occurs such as a 52 week High or Low Date.

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Market Scan Window Questions

Q: How do I stop the grid from alphabetically sorting or jumping automatically when I wish to find a certain stock in the grid?
On the top right hand corner of the Market Scan window there is a small button. If it has a black square in the middle (default setting) it is on "auto-sort". To find a stock in the grid without it jumping around on you, click the small black button to disable "auto-sort". The button will now be white in the middle. Now you can scroll to your particular stock symbol and view its data in the Market Scan window. In approximately one minute "auto-sort" will restart automatically to refresh the data in the window with data it has been storing in memory while you had auto-sort disabled.

Q: How do I change the settings in the Market Scan window and what are the options there?
Right click inside the title bar at the top of the Market Scan window column buttons and a drop down menu will appear. Toward the bottom of the menu select "settings". A new window will open where you may change heading text colors, active row selection, enable or disable alternate row colors, enable or disable and set price ranges limits from $0-$1,000 (amounts under $1.00 will adjust to zero automatically) and enable or disable Special Audio Alerts. When you select "Close" your changes automatically go into effect.

Q: How do I turn on or off the audio alerts, "trade alert (symbol name)"
Right click inside the title bar at the top of the Market Scan window column buttons and a drop down menu will appear. Select "Settings". Select or de-select a checkbox beside the "Special Audio Alerts" box. Select "Close Window" to close the window.

Q: What does the (1 to 30)m settable column do in the Market Scan window? (to the immediate right of the price column)
It shows the change of price in dollars and cents from a settable feature of one to thirty minutes.

Q: What does the (1d to 90d)d settable column do in the Market Scan window? (to the immediate right of the "_" m column)
It shows the change of price in dollars and cents or percent if selected from a settable feature of one day to ninety days.

Q: What do the A.sum & D.sum column headings mean in the Market Scan window?
The accumulation/distribution categorized trade count since the open of the stock market or ClearViewTM software program.

Q: What do the A.acc & D.acc column headings mean in the Market Scan window?
The accumulation/distribution trade frequency percentage of acceleration. The numbers actually stand for a percentage ie. 100 means 100% so a stock trading along at 10 trades in a certain time set, then 20 trades occur, you would see 100 as a number showing up in the grid.

Q: What do the A.1min & D.1min column headings mean in the Market Scan window?
Accumulation/Distribution trades in the last minute.

Q: What do the Chart 30m.05s show in the Market Scan window?
This small chart in the symbol row shows the price change in the last 30 minutes at a 5 second update and interval. (Ex. A flat line means the price has had no change in the last 30 minutes) The more jagged the line the more it has changed.

Q: What does the Vdel column heading mean in the Market Scan window and what does it show?
Current price minus volume weighted average price.

Q: What does the Trend 1.5m.05s column heading mean in the Market Scan window and what does it show?
It shows one and one half minute trend at a 5 second update and bar interval.

Q: How do I sort and activate columns in the Market Scan window?
To sort in alphabetical or numbers or different ways in the Market Scan window, left click on the button label you wish to sort and it will be selected in a red font, to sort as the active column and will automatically sort the column accordingly.

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Analytic Chart Window

Q: How do I show the grid in the Analytic Chart Window?
Click on the Properties button (far right - it looks like a hand holding a white paper) and it will open up a Chart Properties Window. In the Show Grid drop down Menu select "Yes" then click OK to save your changes and close that window.

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Realtime News Window

Q: What do the Symbols stand for in the SRC column in the News window?
The symbols stand for the four standard news services which are integrated with ClearView&trade: Q: What do the colors stand for in Query Tab News window?
The color of the font indicates the age of the news:
Q: How do I read a news story without it automatically flipping back to "Query" mode?
Click in the title bar of the "Market Scan" window, select "Settings" and clear the check box for "Special Audio Alerts". This will prevent the application from switching to display incoming alerts. When you have finished reading the story return to the Market Scan window, select "Settings" again and check the box for "Special Audio Alerts".

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Trade Ticker Window Questions
Q: What does the "Trade Alert" voice alert you to?
A certain number of trades or ticks but not the number of shares purchased in each tick, so a 100 share tick and an 8600 share tick would be counted each as one.

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Signal Chart Window
Q: What can be custom set in the Signal Chart window under the settings options?
The Marker colors for "up" and "down" can be set. The Marker sizes and width can be changed. The Price line can be selected or deselected. Price line colors and width can be changed when selected. The Signal line can be selected or deselected and the Signal line color changed and width.

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